NBCC CSI Booklet

Seeking and selecting a counselor can be an intimidating process. As a client, you have the right to: • Select a professional counselor who meets your needs. • Receive specific information about your counselor’s qualifications, including education, experience, national counseling certifications, and state licensure. • Obtain a copy of the code(s) of ethics your counselor must follow. • Receive a written explanation of services offered, time commitments, fee scales, and billing policies prior to receipt of services. • Understand your counselor’s areas of expertise and scope of practice (e.g., career development, adolescents, couples, etc.). Client Rights