NBCC CSI Booklet

In order for your counselor to provide the highest quality of services, it is important that clients: • Adhere to established schedules. If you must miss an appointment, contact your counselor as soon as possible. • Pay your bill in accordance with the billing agreements. • Follow agreed-upon goals and strategies established in sessions. • Inform your professional counselor of your progress and challenges in meeting your goals. • Participate fully in each session to help maximize a positive outcome. • Inform your counselor if you are receiving mental health services from another professional. • Consider appropriate referrals from your counselor. • Avoid placing your counselor in ethical dilemmas, such as requesting to become involved in social interactions or to barter for services. Client Responsibilities